Roman Rafiq has been recently appointed as the Global Chief Information Officer at Startek. CXO Junction extends heartfelt congratulations to him on this pivotal role.
About: Roman Rafiq
A passionate techno-leader who thrives at the intersection of technology and business, blending deep technical expertise with a keen understanding of business drivers to deliver impactful solutions. His journey spans a wide range of technologies and roles, with hands-on experience across all phases of a healthy IT ecosystem—strategy, architecture, engineering, implementation, security, and operations. He excels at translating strategic plans into actionable business objectives, enabling seamless IT processes and delivering robust infrastructure and contact center solutions. With a proven track record in techno-commercial roles, he is dedicated to fostering excellence at every level, from individual contributions to organizational achievements. His expertise includes people management, strategic planning, vendor management, cost optimization, and the end-to-end lifecycle of technology projects. He brings a multidisciplinary approach to IT solutions, with extensive knowledge of data center operations, telecommunications, network engineering, and advanced technologies like virtualization, enterprise security, and WANs, ensuring transformative and future-ready outcomes.
About his previous roles:
Prior to his current position, Roman Rafiq played a pivotal role at IGT Solutions, leading global IT infrastructure and security initiatives to drive operational excellence. He was responsible for strategic planning, project management, and technology deployment, ensuring seamless operations and robust IT compliance through the implementation of industry standards like ISO27001 and ITIL. He adeptly managed global client RFP responses, aligning innovative technology solutions with business objectives and optimizing costs. Leading a skilled team of over 80 professionals, he ensured the delivery of reliable and high-quality services across regions, including India, the Philippines, Dubai, China, the US, and Europe.
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